Server Renewal, Suspension, and Reactivation

How Renewal Works

Your server subscription automatically generates a renewal invoice before the due date. You'll receive an email reminder when the invoice is created.

What Happens If You Don't Pay

1. Invoice overdue — You'll receive reminder emails
2. Service suspended — After a grace period, your server will be suspended. It cannot be accessed but your files are preserved
3. Service cancelled — If still unpaid after an extended period, your server and all files will be permanently deleted

How to Reactivate a Suspended Server

1. Go to your Invoices page
2. Pay the outstanding invoice
3. Your server will be automatically unsuspended within minutes

My Server Was Cancelled — Can I Get It Back?

No. Once a server is cancelled due to non-payment, all files are permanently deleted and cannot be restored. You will need to purchase a new server and start fresh.

Can I Pause My Billing?

We do not offer billing pauses or deadline extensions. If you need to take a break, you can let the server expire and purchase a new one when you're ready to return.